Payment Methods
We accept major credit cards and PayPal for secure, instant checkout. Prices are shown and charged in your local currency, with all applicable taxes included where possible. Below you will find details on how we process payments, handle declines, and ensure your transaction is safe.
Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, Mastercard, and American Express.
- PayPal: You can pay using your PayPal balance or linked funding sources.
We do not offer "Buy Now, Pay Later" services such as Afterpay, Klarna, or similar options.
Currency and Taxes
Prices are displayed and charged in your local currency. We ship to the countries listed at checkout.
- Taxes Included: In many destinations, VAT or GST on imports is already included in the price you see.
- Taxes at Checkout: In some countries (for example, Canada), sales tax is calculated and added during the checkout process.
- Import Duties: For other locations, any import duties or taxes are set and collected by the destination country upon delivery.
When Payment Is Taken
Payment is taken immediately when you place your order. You will receive a confirmation email once the transaction is successful.
Secure Payment Processing
Your security is our priority. All payments are processed securely by Stripe and PayPal.
- We never see or store your full card numbers.
- Stripe and PayPal use advanced encryption and fraud prevention measures to protect your data.
Failed or Declined Payments
If your payment is declined, it may be due to insufficient funds, incorrect card details, or bank security checks.
- Try using a different card.
- Try paying via PayPal.
- If the issue persists, please contact us at [email protected] with your order number (if one was generated) so we can assist you.
Contact Us
If you have questions about payments or need help with an order, please contact our support team.
- Email: [email protected]
- Contact Form: Available at the contact form
- Response Time: We reply within 1 business day.
Please include your order number in your message to help us resolve your query quickly. Note that we do not have a published phone line for support.